Política de envío

Shipping Policy
Thank you for choosing HConce! Please read our shipping policy carefully:

1. Processing Time
All orders are processed within 1-2 business days (Monday-Friday, excluding holidays). Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Time & Rates
- Standard Shipping: 10-15 business days (Free Shipping)
Shipping times are estimates and may vary due to carrier delays, customs processing, or weather conditions.

3. International Shipping
We currently ship to the United States, Canada, the United Kingdom, Australia, and the European Union. International customers are responsible for any import duties, taxes, or customs fees that may apply upon delivery.

4. Tracking Your Order
Once your order ships, you will receive a confirmation email with a tracking number and a link to track your package online.

5. Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us within 14 days of the expected delivery date. We will work with the carrier to resolve the issue and offer a replacement or refund at our discretion.

If you have any questions about shipping, please reach out to us at support@hconce.com.